Shep Hyken

#1454

overall

Shep Hyken

Ethical Governance Corporate Governance

#284 most read in

Ethical Governance

Shep Hyken is Customer Service Speaker and CX expert, award-winning keynote speaker, and bestselling author of eight books. He helps clients enhance customer and employee experiences, working with Fortune 50 companies and smaller businesses alike. He has been a weekly columnist for Forbes.com since 2014.

Shep Hyken

Mar 19 2025

When it comes to experience, we must stay human in an AI world

Illuminem Voices

Corporate Governance · Ethical Governance

Technology should enhance, not replace, human connection

A wooden table with a typewriter, glasses, notebook, and pen placed on top.

Readers also like

Benoît Larrouturou

Benoît Larrouturou

Degrowth

illuminem briefings

illuminem briefings

Carbon Removal

Tobias Rossi

Minerals

Alex Hong

Energy Transition

Nathan Cooper

Ethical Governance

Christopher Caldwell

Christopher Caldwell

Public Governance

Aakash Chugh

Public Governance

David McEwen

Ethical Governance

Simon Sosvilla-Rivero

Simon Sosvilla-Rivero

Human Rights

Marta Gómez-Puig

Marta Gómez-Puig

Human Rights

Adrian Fernandez-Perez

Adrian Fernandez-Perez

Human Rights

Markus Müller

Public Governance

Arvea Marieni

Public Governance

Steven W. Pearce

Steven W. Pearce

Effects

Anders Pettersson

Anders Pettersson

Women Empowerment

The words 'dream big' written on a black wall

Want to know more about illuminem Voices?

Explore Become an Author

You cannot miss it!

Weekly. Free. Your Top 10 Sustainability & Energy Posts.

You can unsubscribe at any time (read our privacy policy)