The CEO preaching straight talk about AI and job losses
Marissa Leshnov/ WSJ
Marissa Leshnov/ WSJ· 2 min read
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🗞️ Driving the news: Dan Schulman, CEO of Verizon, is urging business leaders to speak more honestly about the disruptive impact of artificial intelligence on jobs, warning that automation could dramatically reshape the labor market
🔭 The context: Schulman, who previously led PayPal, has embraced AI as a major growth opportunity for companies
• At the same time, he has repeatedly cautioned that the technology could replace large numbers of workers across multiple sectors in the coming years
• He has pointed in particular to rapid advances in AI systems and humanoid robotics, which may increasingly automate tasks once considered safe from digital disruption, including many forms of manual labor
🌍 Why it matters: The debate highlights a growing challenge for governments and businesses worldwide: balancing the productivity gains from AI with the social and economic disruption caused by automation
• Schulman argues that companies and policymakers should focus on reskilling programs and education systems to prepare workers for a more technology-driven economy
💬 One quote: “It’s time for business leaders to acknowledge the disruptive potential of AI.” — Dan Schulman, CEO of Verizon
📈 One stat: Schulman predicts AI-driven disruption could push U.S. unemployment to 20–30% within the next two to five years if workers are not rapidly reskilled
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